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Post subject: What do you love? What do you hate? What did we break?
 Posted: Apr 28, 2007 - 02:57 AM
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Moderator
Joined: May 06, 2003
Posts: 6578
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Well, we worked really hard putting together what we think is a much nicer portal experience for you, our users. But nothing is perfect so please consider this an "official" request for comments. What did we do right? How can we improve? And, what did we break?
Oh, and please remember that the whole team worked really hard, so if we need to improve on something, please remember what it's like to deliver something and then get user feedback. In other words, please "be kind". :-) |
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--Scott
MyEclipse Support
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Post subject: RE: What do you love? What do you hate? What did we break?
Posted: Apr 28, 2007 - 05:45 PM
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Veteran Member
Joined: May 26, 2004
Posts: 16
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The colour scheme makes the forums extremely hard to read. The inverted scheme of dark background impedes clarity.
While I like the colours themselves, the overuse is not good.
Navigation to member services/forums seems an afterthought and harder to get to.
My experience in the past is to avoid sites I find this hard to read.
I hope you don't find this harsh.
Colin Ruthven |
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Post subject: RE: What do you love? What do you hate? What did we break?
Posted: Apr 28, 2007 - 07:05 PM
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Moderator
Joined: May 06, 2003
Posts: 6578
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Colin,
Good comments. Do you have any tweaks to the forum colors you think would be easier on the eyes?
As for the color "overuse", the only alternative to using the same colors is using different ones. In an early prototype we tried that and the site looked like a box of legos (blocks of stuff all with differnt colors). It was "color that didn't mean anything". We tried to use color on the site in such a way that when the colors change, it's for a reason. For example, the main sections (Try, Buy, Features) each has their own color scheme so you can tell when you're in a particular section.
Anyway, I do see the point on the forum colors. I'm sure we'll experiment and find something that is a little easier to read. Since Riyad spends the most time here if his eys start getting tired I'm sure we'll hear about it. :-)
As for navigation to the forums, it is a little more difficult because we want new users to go through the support page and see that there are other ways to get their questions answered other than just immediately posting. We have a ton of tutorials, FAQ's, and answers already on the forums that answer 80% of questions that get posted here and we just want to let newbies know that. For our veteran members, well we know you guys know how to use a bookmark to get what you need. ;-)
Thanks for the comments. |
_________________
--Scott
MyEclipse Support
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Post subject: It is a little better than what you had but....
Posted: May 01, 2007 - 12:36 PM
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Registered Member
Joined: Jun 25, 2003
Posts: 59
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These colors are really bad to have to look at and navigate through.
At the very least please bring back the news section with progress indicating status of the new features and change the colors.
The previous forum colors were much better, something not so drastic on the eyes.
Possibly something closer to the colors surrounding your logo would work better, such as blue, light blue, white, off white. |
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Post subject: RE: It is a little better than what you had but....
Posted: May 01, 2007 - 09:43 PM
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Registered Member
Joined: Aug 27, 2003
Posts: 110
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I guess what most users needs easy access to is the forums, the downloads section and the 'progress on next version' page.
In all of these respects the site just got a lot worse, and a lot less intuitive to navigate.
I also agree to the previous posts regarding forum colors. |
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Post subject: RE: It is a little better than what you had but....
Posted: May 02, 2007 - 03:15 AM
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Moderator
Joined: May 06, 2003
Posts: 6578
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Keb,
Ok, we get the "colors on forums are hard to read" thing and we'll work on it over the next couple of weeks as we iron out other issues.
As for the easy access to downloads, there's a giant "Try" button at the top of the left nav bar that takes you straight to the downloads page. I'm not sure I understand how that's more difficult that the little 'Downloads' link we had on the old site, can you explain a little more so I can understand a little better?
As for the 'progress on next version' we're looking into a better way to communicate that information than we had before as it always out of date since the dev team moved faster than the web team. What type of information on that do you find most valuable? Anticipated ship dates, etc? |
_________________
--Scott
MyEclipse Support
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Post subject: Progress on Next Version
Posted: May 02, 2007 - 02:05 PM
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Registered Member
Joined: Jun 25, 2003
Posts: 59
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The anticipated ship date and progress bar was a nice feature to have and possibly adding short blurbs on progress or what is happening when it's late, I know it kept me coming back in anticipation of the next release.
As far as it's accuracy possibly a project manager could update a simple file that was included in your website instead of having web developers maintain it. Either through simple editing or via some CMS. |
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Post subject: RE: Progress on Next Version
Posted: May 02, 2007 - 06:20 PM
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Moderator
Joined: May 06, 2003
Posts: 6578
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| Interesting. I had no idea it was that valuable. I've opened a PR so we can discuss and see how we can get similar functionality reintroduced on the new site. Thanks for the feedback! |
_________________
--Scott
MyEclipse Support
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Post subject: RE: Progress on Next Version
Posted: May 03, 2007 - 06:26 AM
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Veteran Member
Joined: May 26, 2004
Posts: 16
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To me, the "Try" button is a marketing thing aimed at prospective users and not existing ones. Something more direct that indicates "Download" as such would be clearer.
By locating the "Support forums" link to the page bottom reinforces the impression that existing users aren't a priority in the redesign.
Colin |
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Post subject: RE: Progress on Next Version
Posted: May 03, 2007 - 09:55 AM
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Registered Member
Joined: Aug 27, 2003
Posts: 110
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| Yup, I got the exact same feeling regarding the "Try" button, so I never even considered trying it :-) |
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Post subject: RE: Progress on Next Version
Posted: May 04, 2007 - 06:18 AM
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Moderator
Joined: May 06, 2003
Posts: 6578
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| Quote: |
To me, the "Try" button is a marketing thing aimed at prospective users and not existing ones. Something more direct that indicates "Download" as such would be clearer.
...
Yup, I got the exact same feeling regarding the "Try" button, so I never even considered trying it :-)
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Interesting. How about the big center section that has Try in the left column and a large graphic button that says 'Download' on it? I'm curious if you just subconsciously "screened out" the middle section since it has Flash running at the top of it. |
_________________
--Scott
MyEclipse Support
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Post subject: RE: Progress on Next Version
Posted: May 12, 2007 - 02:06 AM
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Moderator
Joined: May 06, 2003
Posts: 6578
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Post subject: Re: RE: Progress on Next Version
Posted: May 15, 2007 - 02:22 PM
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Registered Member
Joined: Jun 25, 2003
Posts: 59
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Post subject: RE: Re: RE: Progress on Next Version
Posted: May 15, 2007 - 05:44 PM
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Veteran Member
Joined: Feb 14, 2004
Posts: 27
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The new layout is difficult to navigate and these colors are awful! Having to click so many times to get to the forums is a bad idea. I don't want to search every time I come to the forums and I doubt I'm the only person that feels this way, so that's one more wasted click. Sorry for being harsh. :)
Randy |
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Post subject: Last post
Posted: May 15, 2007 - 06:44 PM
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Veteran Member
Joined: Feb 14, 2004
Posts: 27
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Regarding my last post it was my fault for clicking the search link to the forums. The other link says post to the forums. Why not just 'Forums'? Maybe I don't want to post. The colors are easier on your eyes from a Mac using either Safari or Firefox. From Firefox on Windows XP they hurt your eyes.
Randy |
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