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gcstang
Post subject: Software and Workspace Center ...Error?  PostPosted: Mar 30, 2010 - 05:09 PM
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Joined: Jun 25, 2003
Posts: 85

After checking for updates I have a message under Collaborative Updates that says : Detected dependency conflicts in updates
No actionable updates; check log for details (Which log?)

How can I find out what the issue is and fix it?

Thank you,
 
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support-scott
Post subject: RE: Software and Workspace Center ...Error?  PostPosted: Mar 31, 2010 - 04:46 AM
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Joined: May 06, 2003
Posts: 6760

gcstang,

The best way for us to figure out what is going on here would be for you to submit one of our automatically generated support bundles and it's quite easy to do.
1) Open the Software and Workspace Center perspective
2) At the bottom note the "About this Profile" section. On its toolbar it has two small icons, one of which is a red and white circle that is supposed to represent a "life preserver". It's flyover tooltip says "Create a Support Bundle"
3) Click the life preserver icon
4) In the description box that it puts up, please include the following:
a) URL for this thread
b) Your email address so our support guys can follow up with you directly if needed.
5) Submit the bundle for us to review.

Thanks in advance for the additional info to run this down.

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--Scott
MyEclipse Support
 
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gcstang
Post subject: RE: Software and Workspace Center ...Error?  PostPosted: Mar 31, 2010 - 01:01 PM
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Uploaded

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support-scott
Post subject: RE: Software and Workspace Center ...Error?  PostPosted: Apr 05, 2010 - 05:59 PM
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We received it and the team has queued it up for investigation. In the interim, I'm pleased you got up and running anyway and thank you for helping up run this down.

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--Scott
MyEclipse Support
 
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