Dears,
Yesterday I've just paid for MyEclipse Blue subscription but I have not received the subscription code yet and I sent you two emails @ subscriptions@myeclipseide.com
I have not got any response!. although I received the payment receipt and this is the order number
Order #: 53900
please I am waiting the activation code so I can resume working on my pending tasks !
thanks

malbenni,

I have escalated your post to the subscriptions team. They would get back to you on this shortly.

Sorry for the inconvenience.

please is there any problem? I have no response until the moment !!! not even a sorry e-mail?

Hi,
I have received subscription code but its not working on Blue edition although I paid for blue edition I paid almost $159 so please could you correct this error as soon as possible?

malbenni,

What is the issue you are facing with MyEclipse Blue subscription? Could you [PM] me your subscription ID and code? What is your Operating system and version? Is the ME Blue subscription not persisting? Please elaborate more.

Dears,
I sent you e-mails enclosed with the receipt i've received and a snapshot of the error i am getting.
anyway,when i entered the subscription code in ME Blue it says this is not for ME Blue I attached a snapshot of the error and the
Order #: 53900
Order Date: 2011-11-23
Blue Edition
$158.95 each
P300 10-15-20 1-49
I sent this issue to your sales and support emails but may be you were on holidays
thanks

malbenni,

Thank you for the details and screenshot. I have escalated this issue to our subscription team. Please note that I have deleted the screenshot from your earlier post, as it contained subscription details which could be used by others.

I am sorry Joy for attaching the snapshot I thought It would be seen only by myself and the admin.
apologize again and thankful your effort

malbenni,

Please refer to Iris email. She has corrected the subscription for you. Let me know if you need any other assistance.