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Unable to deploy project due to "Invalid user subscrib

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  • #327158 Reply

    AnandShetty
    Member

    Hi,

    I received an extended subscription key for my blue edition but when I want to deploy my project it says “Invalid User Subscription: Please check…”. I checked my subscription data which is correct and also activated.

    I hope you can help me.

    #327164 Reply

    support-joy
    Member

    Anand,

    Please verify that you have entered subscription details without any spaces or special characters like enter key. I would recommend you send an email to subscriptions@genuitec.com with the following –
    1. details of the issue you are facing,
    2. Include your subscription ID and subscription code
    3. Include a screenshot to help get a visual

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