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I unable to update the MyEclipse, how to do?

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  • #345080 Reply

    nextw3
    Participant

    I’m a chinese,and I am a genuine users。
    Genuitec won’t let china access genuitec network,we can’t update my MyEclipse,how to do?

    #345089 Reply

    support-swapna
    Moderator

    nextw3,

    Sorry that you are seeing this issue.

    Please send an email to support@genuitec.com with your license details and the IP address range.Please mark the subject as ATTN Brian.

    #345246 Reply

    nextw3
    Participant

    @support-swapna wrote:

    nextw3,

    Sorry that you are seeing this issue.

    Please send an email to support@genuitec.com with your license details and the IP address range.Please mark the subject as ATTN Brian.

    hi,my network is adsl,IP is a dynamic change, and over a period of time where the subnet changes

    #345266 Reply

    support-swapna
    Moderator

    nextw3,

    Thank you for the details.
    Please send an email to support@genuitec.com with your license details and the IP address range.Please mark the subject as ATTN Brian. The Team will do the needful.

Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: I unable to update the MyEclipse, how to do?

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