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Installation : Issues

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  • #348424 Reply

    captainpin
    Participant

    Hi
    I downloaded Myeclipse Blue installer but its says that re install since the file is corrupted.
    Anyways, i installed customer installer and when started , in the introduction splash screen it is asking for Proxy Server and Port.

    Exact Message

    Network Setup
    The installation server could not be contacted. Please configure your proxy server in order to use the network

    Can you response on captainpin@gmail.com

    #348463 Reply

    captainpin,

    It looks like online/custom installer has trouble connecting to our servers. If you are behind firewall, please ensure you allow http://www.myeclipseide.com , http://www.poweredbypulse.com and http://www.genuitec.com through your firewall.

    If you are still seeing the issue, Can you please tell us exactly what version of MyEclipse Blue you used ? Please give me the exact file name that you used to install MyEclipse Blue. Make sure the file size and MD5 sum of the downloaded file matches that mentioned in the Downloads page.

    Which locale are you in – are you using a non-Gregorian calendar on your machine? Also, can you please share the Operating System details of your machine ?

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