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Help/Content fails

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  • #349085 Reply

    John Hamilton
    Participant

    Using MyEclipse 2013 and having just upgraded to Ubuntu 14.04, I find that clicking Help/Contents causes immediate exit from the workbench. Other help submenu items seem to work OK. Ideas anyone ?

    #349090 Reply

    support-swapna
    Moderator

    hamiljf,

    Sorry that you are seeing this issue.

    1. Can you please switch to a new workspace and see if the issue persists?

    2. Please copy paste the contents of the .log file which is located at <workspace dir>/.metadata/.log to help us investigate further.

    3. You can also visit the documentation for MyEclipse from here : http://docs.myeclipseide.com/index.jsp

    4. MyEclipse 2014 is our latest release.If possible please update to the latest version. You can download it from here : http://www.myeclipseide.com/index.php?name=Recommend_Us&req=Download&version=ME

    You can install MyEclipse 2014 to a different location and use the same license you have currently.

    Let us know how it works for you.

Viewing 2 posts - 1 through 2 (of 2 total)
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