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Error: IP list not available

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  • #353216 Reply

    semih
    Participant

    Hi, how to fix this problem?

    Too many users of license
    IPs using this key:Error: IP list not available

    #353217 Reply

    support-swapna
    Moderator

    Hi,

    Sorry that you are seeing this issue.

    Can you please give us some more information ?

    1. Please share the MyEclipse Installation Details from MyEclipse > Installation Summary > Installation Details.

    2. Are you on a single user license ? You need to make sure at any given time the number of MyEclipse instances opened is not exceeding the number of users allowed on the license. For example : If you are on single-user license ensure that at any given time you are not logged in from multiple machines using the same license key.

    3. Please switch to a new workspace, replicate the issue and send us the screenshot of the issue to help us get a visual. Also please share the .log file which is located at <workspace dir>/.metadata/.log to help us investigate further.

    4. Please send me a Private Message with the Subscriber name and the Subscription code (from MyEclipse->Subscription Information) for the license that you are using so that we can check if there is something amiss with the license.Also share details of the environment and the number of machines running MyEclipse when the error occurs.

    #353281 Reply

    semih
    Participant

    *** Date:
    04 Ocak 2015 Pazar 06:17:46 EET

    *** System properties:
    OS=Windows8
    OS version=6.2.0
    OS arch=amd64
    Profile arch=x86_64
    Window system=win32
    Java version=1.7.0_45
    Workspace=file:/C:/Users/semih/Workspaces/MyEclipse 2015 CI/
    VM Args=-Xmx768m
    -XX:MaxPermSize=320m
    -XX:ReservedCodeCacheSize=64m
    -Dosgi.nls.warnings=ignore
    -jar
    C:\Users\semih\AppData\Local\MYECLI~1\plugins/OR45D0~1.JAR

    *** Subscription information
    Product Id: M1M1 (MyEclipse Standard Subscription)
    License version: 1.0
    No maintenance
    Number of users: 1

    *** Eclipse details:
    MyEclipse Enterprise Workbench

    Version: 2015 CI
    Build id: 13.0.0-20141222

    com.genuitec.eclipse.mobile.feature – 13.0.0.me201412230555
    com.genuitec.myeclipse.blue.feature – 13.0.0.me201412230555
    com.genuitec.myeclipse.database – 13.0.0.me201412230555
    com.genuitec.myeclipse.db2 – 13.0.0.me201412230555
    com.genuitec.myeclipse.desktop – 13.0.0.me201412230555
    com.genuitec.myeclipse.enterprise.workbench – 13.0.0.me201412230555
    com.genuitec.myeclipse.icefaces.feature – 13.0.0.me201412230555
    com.genuitec.myeclipse.imageeditor – 13.0.0.me201412230555
    com.genuitec.myeclipse.jsf – 13.0.0.me201412230555
    com.genuitec.myeclipse.maven – 13.0.0.me201412230555
    com.genuitec.myeclipse.persistence – 13.0.0.me201412230555
    com.genuitec.myeclipse.reports – 13.0.0.me201412230555
    com.genuitec.myeclipse.struts – 13.0.0.me201412230555
    com.genuitec.myeclipse.uml2 – 13.0.0.me201412230555
    com.genuitec.myeclipse.visualvm – 13.0.0.me201412230555
    com.genuitec.myeclipse.ws – 13.0.0.me201412230555
    com.genuitec.myeclipse.ws.blue – 13.0.0.me201412230555
    com.skyway.myeclipseforspring.feature – 13.0.0.me201412230555
    org.eclipse.birt – 4.4.1.me201412230555
    org.eclipse.datatools.connectivity.feature – 1.12.0.me201412230555
    org.eclipse.datatools.enablement.feature – 1.12.0.me201412230555
    org.eclipse.datatools.modelbase.feature – 1.12.0.v201406061321-7707GCcNBHLDaKTEcRi
    org.eclipse.datatools.sqldevtools.feature – 1.12.0.me201412230555
    org.eclipse.emf – 2.10.1.v20140901-1055
    org.eclipse.gef – 3.9.101.201408150207
    org.eclipse.graphiti.feature – 0.11.1.v20140903-1228
    org.eclipse.jpt.jpa.feature – 3.4.0.me201412230555
    org.eclipse.jpt.jpadiagrameditor.feature – 1.2.100.me201412230555
    org.eclipse.jst.common.fproj.enablement.jdt – 3.6.1.me201412230555
    org.eclipse.jst.enterprise_ui.feature – 3.6.1.me201412230555
    org.eclipse.jst.server_adapters.ext.feature – 3.3.300.me201412230555
    org.eclipse.jst.server_adapters.feature – 3.2.301.me201412230555
    org.eclipse.jst.server_ui.feature – 3.4.101.me201412230555
    org.eclipse.jst.ws.axis2tools.feature – 1.1.301.me201412230555
    org.eclipse.m2e.feature – 1.5.0.me201412230555
    org.eclipse.sapphire.platform – 8.0.2.201411041416
    org.eclipse.wst.common.fproj – 3.6.1.me201412230555
    org.eclipse.wst.server_adapters.feature – 3.2.401.me201412230555
    org.eclipse.xsd – 2.10.0.v20140901-1055
    org.springframework.ide.eclipse.feature – 3.6.2.me201412230555

    angularjs-eclipse-feature – 0.7.0.me201412230555
    angularjs-eclipse-jsp-feature – 0.7.0.me201412230555
    angularjs-eclipse-php-feature – 0.7.0.me201412230555
    com.vmware.vfabric.ide.eclipse.tcserver – 3.6.2.me201412230555
    com.vmware.vfabric.ide.eclipse.tcserver.insight – 3.6.2.me201412230555
    fr.obeo.acceleo.bridge.feature – 2.6.0.me201412230555
    net.jeeeyul.swtend.feature – 2.2.2
    org.eclipse.cvs – 1.4.100.v20140925-0400
    org.eclipse.draw2d – 3.9.101.201408150207
    org.eclipse.e4.rcp – 1.3.100.v20140909-1633
    org.eclipse.e4.rcp.R441patch – 1.0.0
    org.eclipse.ecf.core.feature – 1.1.0.v20140827-1444
    org.eclipse.ecf.core.ssl.feature – 1.0.0.v20140827-1444
    org.eclipse.ecf.filetransfer.feature – 3.9.0.v20140827-1444
    org.eclipse.ecf.filetransfer.httpclient4.feature – 3.9.1.v20140827-1444
    org.eclipse.ecf.filetransfer.httpclient4.ssl.feature – 1.0.0.v20140827-1444
    org.eclipse.ecf.filetransfer.ssl.feature – 1.0.0.v20140827-1444
    org.eclipse.egit – 3.4.1.201406201815-r
    org.eclipse.epp.mpc – 1.3.1.v20140908-1651
    org.eclipse.equinox.p2.core.feature – 1.3.0.v20140523-0116
    org.eclipse.equinox.p2.discovery.feature – 1.0.200.v20140512-1802
    org.eclipse.equinox.p2.extras.feature – 1.2.0.v20140911-0143
    org.eclipse.equinox.p2.rcp.feature – 1.2.0.v20140523-0116
    org.eclipse.equinox.p2.user.ui – 2.2.0.v20140911-0143
    org.eclipse.help – 2.0.102.v20140925-0400
    org.eclipse.jdt – 3.10.0.v20140925-0400
    org.eclipse.jet – 1.1.1.v201101271243-5319sC7HCAGERASDK3924
    org.eclipse.jet.uml2 – 1.1.0.v201006011447-2-07w311A1A152813
    org.eclipse.jgit – 3.4.1.201406201815-r
    org.eclipse.jsf.feature – 3.8.0.me201412230555
    org.eclipse.mylyn.bugzilla_feature – 3.13.0.v20140830-0030
    org.eclipse.mylyn.commons – 3.13.0.v20140704-2323
    org.eclipse.mylyn.commons.identity – 1.5.0.v20140702-2248
    org.eclipse.mylyn.commons.notifications – 1.5.0.v20140702-2248
    org.eclipse.mylyn.commons.repositories – 1.5.0.v20140905-0008
    org.eclipse.mylyn.context_feature – 3.13.0.v20140819-2236
    org.eclipse.mylyn.cvs – 1.5.0.v20140702-2223
    org.eclipse.mylyn.discovery – 3.13.0.v20140820-1854
    org.eclipse.mylyn.git – 1.5.0.v20140702-2223
    org.eclipse.mylyn.ide_feature – 3.13.0.v20140702-2225
    org.eclipse.mylyn.java_feature – 3.13.0.v20140819-2236
    org.eclipse.mylyn.monitor – 3.13.0.v20140702-2155
    org.eclipse.mylyn.tasks.ide – 3.13.0.v20140704-0050
    org.eclipse.mylyn.team_feature – 3.13.0.v20140702-2225
    org.eclipse.mylyn.versions – 1.5.0.v20140702-2223
    org.eclipse.mylyn_feature – 3.13.0.v20140826-1734
    org.eclipse.ocl – 3.1.0.v20110606-1427
    org.eclipse.pde – 3.10.0.v20140925-0400
    org.eclipse.platform – 4.4.0.v20140925-0400
    org.eclipse.rcp – 4.4.0.v20140925-0400
    org.eclipse.wb.core.feature – 1.7.0.r44x201405021445
    org.eclipse.wb.core.java.feature – 1.7.0.r44x201405021448
    org.eclipse.wb.core.ui.feature – 1.7.0.r44x201405021455
    org.eclipse.wb.core.xml.feature – 1.7.0.r44x201405021458
    org.eclipse.wb.doc.user.feature – 1.7.0.r44x201405021506
    org.eclipse.wb.layout.group.feature – 1.7.0.r44x201405021517
    org.eclipse.wb.rcp.SWT_AWT_support – 1.7.0.r44x201405021546
    org.eclipse.wb.rcp.doc.user.feature – 1.7.0.r44x201405030426
    org.eclipse.wb.rcp.feature – 1.7.0.r44x201405021526
    org.eclipse.wb.swing.doc.user.feature – 1.7.0.r44x201405030444
    org.eclipse.wb.swing.feature – 1.7.0.r44x201405021531
    org.eclipse.wb.swt.feature – 1.7.0.r44x201405021519
    org.eclipse.wb.xwt.feature – 1.7.0.r44x201405021548
    org.sonatype.m2e.mavenarchiver.feature – 0.16.0.201401211452-signed-20140310144306
    org.springsource.ide.eclipse.commons – 3.6.2.me201412230555
    tern-feature – 0.7.0.me201412230555
    tern-jsdt-feature – 0.7.0.me201412230555
    tern-server-nodejs-feature – 0.7.0.me201412230555
    tern.eclipse.ide.tools.feature – 0.7.0.me201412230555

    Eclipse startup command=-os
    win32
    -ws
    win32
    -arch
    x86_64
    -showsplash
    -launcher
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI\myeclipse.exe
    -name
    Myeclipse
    –launcher.library
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI\plugins/org.eclipse.equinox.launcher.i18n.win32.win32.x86_64_3.2.0.v201103301700\eclipse_3215.dll
    -startup
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI\plugins/org.eclipse.equinox.launcher_1.3.0.v20140415-2008.jar
    -exitdata
    1538_74
    -configuration
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration
    -install
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI
    -vm
    C:\Users\semih\AppData\Local\MyEclipse 2015 CI\binary\com.sun.java.jdk7.win32.x86_64_1.7.0.u45\bin\javaw.exe

    #353282 Reply

    semih
    Participant

    !SESSION 2015-01-04 05:30:14.282 ———————————————–
    eclipse.buildId=unknown
    java.version=1.7.0_45
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=tr_TR
    Command-line arguments: -os win32 -ws win32 -arch x86_64

    !ENTRY org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Warnings while parsing the key bindings from the ‘org.eclipse.ui.commands’ extension point
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.m2e.core.ui’, id=’org.eclipse.m2e.core.ui.command.addDependency’, keySequence=’Ctrl+Shift+D’
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.m2e.core.ui’, id=’org.eclipse.m2e.core.ui.command.addPlugin’, keySequence=’Ctrl+Shift+P’
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.ui’, id=’org.eclipse.ui.window.splitEditor’, keySequence=’Command+Shift+-‘
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.ui’, id=’org.eclipse.ui.window.splitEditor’, keySequence=’Command+Shift+[‘
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 05:31:56.849
    !MESSAGE Could not parse key sequence: plug-in=’org.jboss.tools.jst.jsp’, id=’org.jboss.tools.jst.jsp.commands.openCSSDialog’, keySequence=’Ctrl+Shift+C’

    !ENTRY org.eclipse.jface 2 0 2015-01-04 05:32:00.126
    !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation.
    !SUBENTRY 1 org.eclipse.jface 2 0 2015-01-04 05:32:00.126
    !MESSAGE A conflict occurred for CTRL+F9:
    Binding(CTRL+F9,
    ParameterizedCommand(Command(org.eclipse.mylyn.tasks.ui.command.activateTask,Activate Task,
    ,
    Category(org.eclipse.ui.category.navigate,Navigate,null,true),
    org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@467fff1f,
    ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)
    Binding(CTRL+F9,
    ParameterizedCommand(Command(RunSQLAction,Run SQL,
    Run SQL,
    Category(org.eclipse.ui.category.edit,Edit,null,true),
    org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@7d467061,
    ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)

    !ENTRY org.eclipse.wst.common.project.facet.core 4 0 2015-01-04 05:32:04.838
    !MESSAGE Project facet grails.app has not been defined. It is used in plugin com.vmware.vfabric.ide.eclipse.tcserver.core.

    !ENTRY com.genuitec.eclipse.core 1 0 2015-01-04 05:32:06.963
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY org.eclipse.egit.ui 2 0 2015-01-04 05:32:08.553
    !MESSAGE Warning: EGit couldn’t detect the installation path “gitPrefix” of native Git. Hence EGit can’t respect system level
    Git settings which might be configured in ${gitPrefix}/etc/gitconfig under the native Git installation directory.
    The most important of these settings is core.autocrlf. Git for Windows by default sets this parameter to true in
    this system level configuration. The Git installation location can be configured on the
    Team > Git > Configuration preference page’s ‘System Settings’ tab.
    This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.

    !ENTRY org.eclipse.egit.ui 2 0 2015-01-04 05:32:08.609
    !MESSAGE Warning: The environment variable HOME is not set. The following directory will be used to store the Git
    user global configuration and to define the default location to store repositories: ‘C:\Users\semih’. If this is
    not correct please set the HOME environment variable and restart Eclipse. Otherwise Git for Windows and
    EGit might behave differently since they see different configuration options.
    This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.464
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\html\css_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.534
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\html\forms_lists_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.565
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\html\htmlform_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.631
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\html\html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.656
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\html\javascript_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.684
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\jsf_f_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.758
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\jsf_h_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.794
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\struts_bean_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.866
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\struts_html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.904
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\struts_logic_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2015-01-04 05:32:09.937
    !MESSAGE Installed snippet library: C:\Users\semih\AppData\Local\MyEclipse 2015 CI\configuration\org.eclipse.osgi4<!– [display] –>\.cp\snippets\jsp\struts_tiles_snippets.xml

    !ENTRY com.genuitec.eclipse.core 1 0 2015-01-04 05:32:35.768
    !MESSAGE Unable to locate .myeclipse.properties file

    !ENTRY com.genuitec.eclipse.core 1 0 2015-01-04 05:51:09.846
    !MESSAGE Attempting registration using a direct connection with URL (https://genuitec.com/myeclipse-registration.php?subCode=dummy&systemId=dummy&mode=1&version=13.0.0.me201412230555)

    !ENTRY com.genuitec.eclipse.core 1 0 2015-01-04 05:51:09.846
    !MESSAGE Attempting activation using a direct connection with URL (https://www.genuitec.com/licadmin/activate?subCode=FXY8R-ZE6ZV-W5626-7PT81-8CDPB&systemId=1f1Bf200FADE86A00D7&mode=1&version=13.0.0.me201412230555)
    !SESSION 2015-01-04 06:09:10.480 ———————————————–
    eclipse.buildId=unknown
    java.version=1.7.0_45
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=tr_TR
    Command-line arguments: -os win32 -ws win32 -arch x86_64

    !ENTRY org.eclipse.wst.common.project.facet.core 4 0 2015-01-04 06:09:13.523
    !MESSAGE Project facet grails.app has not been defined. It is used in plugin com.vmware.vfabric.ide.eclipse.tcserver.core.

    !ENTRY org.eclipse.ui 2 0 2015-01-04 06:09:13.840
    !MESSAGE Warnings while parsing the key bindings from the ‘org.eclipse.ui.commands’ extension point
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 06:09:13.841
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.m2e.core.ui’, id=’org.eclipse.m2e.core.ui.command.addDependency’, keySequence=’Ctrl+Shift+D’
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 06:09:13.841
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.m2e.core.ui’, id=’org.eclipse.m2e.core.ui.command.addPlugin’, keySequence=’Ctrl+Shift+P’
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 06:09:13.841
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.ui’, id=’org.eclipse.ui.window.splitEditor’, keySequence=’Command+Shift+-‘
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 06:09:13.841
    !MESSAGE Could not parse key sequence: plug-in=’org.eclipse.ui’, id=’org.eclipse.ui.window.splitEditor’, keySequence=’Command+Shift+[‘
    !SUBENTRY 1 org.eclipse.ui 2 0 2015-01-04 06:09:13.841
    !MESSAGE Could not parse key sequence: plug-in=’org.jboss.tools.jst.jsp’, id=’org.jboss.tools.jst.jsp.commands.openCSSDialog’, keySequence=’Ctrl+Shift+C’

    !ENTRY org.eclipse.jface 2 0 2015-01-04 06:09:16.268
    !MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation.
    !SUBENTRY 1 org.eclipse.jface 2 0 2015-01-04 06:09:16.268
    !MESSAGE A conflict occurred for CTRL+F9:
    Binding(CTRL+F9,
    ParameterizedCommand(Command(org.eclipse.mylyn.tasks.ui.command.activateTask,Activate Task,
    ,
    Category(org.eclipse.ui.category.navigate,Navigate,null,true),
    org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@2233e8b4,
    ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)
    Binding(CTRL+F9,
    ParameterizedCommand(Command(RunSQLAction,Run SQL,
    Run SQL,
    Category(org.eclipse.ui.category.edit,Edit,null,true),
    org.eclipse.ui.internal.WorkbenchHandlerServiceHandler@7df292f6,
    ,,true),null),
    org.eclipse.ui.defaultAcceleratorConfiguration,
    org.eclipse.ui.contexts.window,,,system)

    !ENTRY org.eclipse.egit.ui 2 0 2015-01-04 06:09:22.564
    !MESSAGE Warning: EGit couldn’t detect the installation path “gitPrefix” of native Git. Hence EGit can’t respect system level
    Git settings which might be configured in ${gitPrefix}/etc/gitconfig under the native Git installation directory.
    The most important of these settings is core.autocrlf. Git for Windows by default sets this parameter to true in
    this system level configuration. The Git installation location can be configured on the
    Team > Git > Configuration preference page’s ‘System Settings’ tab.
    This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.

    !ENTRY org.eclipse.egit.ui 2 0 2015-01-04 06:09:22.565
    !MESSAGE Warning: The environment variable HOME is not set. The following directory will be used to store the Git
    user global configuration and to define the default location to store repositories: ‘C:\Users\semih’. If this is
    not correct please set the HOME environment variable and restart Eclipse. Otherwise Git for Windows and
    EGit might behave differently since they see different configuration options.
    This warning can be switched off on the Team > Git > Confirmations and Warnings preference page.

    #353287 Reply

    support-swapna
    Moderator

    Hi,

    Thank you for the details. I have escalated it to the dev team and the team is investigating the issue. They will get back to you soon.

    Thank you for the patience.

    #353291 Reply

    semih
    Participant

    Your welcome. i waiting for you

    #353292 Reply

    Brian Fernandes
    Moderator

    Semi,

    Your problem was due to the fact that you were using a MobiOne key with MyEclipse and they aren’t compatible.

    Our subscription team will be sending you a MyEclipse key shortly, you should use that key with MyEclipse instead. The key will be sent to your registered windowslive.com email address – if you would like it to be sent elsewhere, please let us know.

    #383188 Reply

    vvel3
    Participant

    Hi
    I’ve got the same problem. Registered with the same e-mail software I purchased mobione. However, when installing new software you have to use the same serial number
    Please serial code and send me your new software
    Thanks

    #383777 Reply

    support-swapna
    Moderator

    vvel3,

    Can you please clarify if you are already using MyEclipse ?
    Licensed MobiOne users are free to use MyEclipse. Please send an email to sales@genuitec.com along with your MobiOne license details and request for MyEclipse license key.

    You can download the latest installer for MyEclipse 2015 from here : https://www.genuitec.com/products/myeclipse/download/

    Let us know if you see any issues or if you have any questions.

    –Swapna
    MyEclipse Support

    #383866 Reply

    vvel3
    Participant

    I install and activate with the license I got mobione
    And this is my error
    Error: IP list not available

    i send mail to it

    #385947 Reply

    support-swapna
    Moderator

    vvel3,

    Sorry that you are still seeing the issue.

    Can you please send us the license details you are currently using to activate MyEclipse ?
    Please email them to swapna@genuitec.com along with a reference to this post. Also please share the MyEclipse Version and Build Id details from Help > About section of the MyEclipse IDE.

    –Swapna
    MyEclipse Support

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