Working with MyEclipse Subscriptions

Outline

1. Preface
2. Introduction
3. Obtaining a Subscription  
4. Acquiring and Installing the License  
5. Viewing Subscription Details
6. License Usage and Restrictions
7. FAQ
8. User Feedback

1. Preface

This document was written using Sun JDK 1.4.2, Eclipse 3.1 and MyEclipse 4.0. All screenshots are based upon the default user interface settings for Eclipse, MyEclipse Enterprise Workbench, and Windows XP. If you experience difficulty with the instruction of this document, please see the User Feedback section for how to provide feedback to the MyEclipse documentation team.

2.  Introduction

This tutorial describes all aspects of the MyEclipse software subscription model.  To obtain a MyEclipse software subscription or download the MyEclipse software you must be a registered user on the MyEclipse Portal .  Click here to register now.

3. Obtaining a Subscription

To purchase a MyEclipse subscription visit the payment options  provided by the MyEclipse Portal as shown in Figure 1. If you are not logged in, you will be prompted to do so before continuing.  Once logged in, choose the payment option that suites your needs, and follow the on-screen instructions to complete the process. Upon completion, your account status will be upgraded accordingly and you will receive an email confirming your payment. A few minutes later, you will also receive an email containing a 12-month subscription access key for the Enterprise Workbench that will disable all reminder and trial dialogs while giving you unlimited access to all new releases and upgrades for the same period.

Figure 1: Payment Options page for a registered user.

4.  Acquiring and Installing the License

Once you have purchased the subscription, you will receive a notification email that your subscription has been processed.  This email provides your subscription id and subscription code that you will need to activate your subscription. Below is a sample email.

This email is very important because it contains your subscription code and links to key portal services for subscribed users. Once you have received your notification email, you can install the subscription code into MyEclipse to fully activate the workbench and suppress any expiry warning dialogs.  To enter the subscription information to the following:

1. Start MyEclipse
2. From the main menu bar select MyEclipse > Update Subscription... , as shown in Figure 2 below.

Figure 2: Update Subscription Dialog

3. Copy from Subscriber ID from the email you received and paste it into the Subscriber field in the above form 
4. Copy the Subscription Code from the email into the Subscription Code field.  
5. The subscription details will be displayed in the Subscription Detail area if your information has been successfully entered.
6. Select Finish  to complete the entry of the subscription for this workspace.
   

5. Viewing Subscription Details

There are two methods for viewing your subscription information. The  Update Subscription  dialog (see Figure 2) , or by opening the Subscription preference page, located at Window > Preferences > MyEclipse > Subscription, as shown in Figure 3. 

The MyEclipse Subscription preference page

In addition to providing your subscription information, you may also use the preference page to enter new subscription information, or to quickly purchase a new subscription or renew an existing one.  Selecting 'Enter Subscription...' will launch the Update Subscription dialog, as shown in Figure 2.  Pressing 'Purchase Subscription...' will open an external browser and automatically navigate it to the MyEclipse Payment Options page, as shown in Figure 1.

Figure 3: Subscription Preference Page

6. License Usage and Restrictions

The following lists outlines the proper use and restrictions of your MyEclipse subscription license:

1. Beginning with MyEclipse 3.8.3, the single user license enables the user to operate up to 2 instances of MyEclipse Enterprise Workbench on the same development machine at a time. All earlier versions of MyEclipse limit its use to 1 instance of MyEclipse Enterprise Workbench on any machine at a time.
2. If a user has more than 1 development machine, it is OK to install the same license into two MyEclipse installations.  However, you may only operate MyEclipse on 1 development machine at any given time subject to the restrictions of #1.
3. The single user license is to be used only by the owner of the subscription.  No other users are allowed to use your subscription key. Low cost group licenses are available for multi-user environments.
4. A group key can be used by up to the specified number of users in a group subscription.
5. A group key is not a floating user key.  The number of licenses in the group key should match the number of developers using MyEclipse over an extended period of time.  For example, 20 users can not share a 15 user key.  Buyers should plan to buy the number of licenses to match the number of developers.

7. FAQ

I have forgotten my password to the MyEclipse Portal. How do I retrieve it? 

1. Go to Member Services, and click on " Lost your portal password".
2. Then provide your UserName.  Press the "Send" button when complete.  You will receive an email with a system generated confirmation code.  This is not a password.
3. Now reenter your UserName and the provided confirmation code in the same form and press the "Send" button.  You will be emailed a new password. You can change your password after logging in and selection the "My Account" in the top navigation bar, and selecting the "Account info" link.

I lost my subscription information to enable MyEclipse Enterprise Workbench. How can I get this information?

1. Login to the MyEclipse portal
2. Select the " Member Services" section through the top navigation bar
3. Select the " Lost Your Membership Access Key?" link.  You should receive a copy of original email notification with included access key.

Sometimes MyEclipse Enterprise Workbench looses my subscription information and forces me to reenter it. What causes this?

If you install a new Eclipse instance or version, or you add a new workspace, you will need to re-enter your subscription information.

1. Go to MyEclipse > Update Subscription....
2. Input your  Subscriber ID and Subscription Code in the fields provided as shown in Section 4.
3. Select Finish.

8. User Feedback

If you have comments or suggestions regarding this document please submit them to the MyEclipse Documentation Forum.