This document was written using
MyEclipse. All screenshots are based upon the default
user interface settings for MyEclipse
and Windows XP. If you experience difficulty with the
instruction of this document, please see the
User Feedback section for how to
provide feedback to the MyEclipse documentation team.
This tutorial describes all aspects of the MyEclipse software
subscription model. To obtain a MyEclipse software
subscription you must be
a registered user on the
to register now. Please note that a 30-day trial of MyEclipse can be
downloaded without registration here.
Obtaining a Subscription
To purchase a MyEclipse subscription visit the
options provided by the MyEclipse Portal as shown in
Figure 1. If you are not logged in, you will be prompted to do so
before continuing. Once logged in, choose the payment
option that suites your needs, and follow the on-screen
instructions to complete the process. Upon completion, your
account status will be upgraded accordingly and you will receive
an email confirming your payment. A few minutes later, you will
also receive an email containing a 12-month subscription access
key for the Enterprise Workbench that will disable all reminder
and trial dialogs while giving you unlimited access to all new
releases and upgrades for the same period.
Figure 1: Payment Options page
for a registered user.
Acquiring and Installing the License
Once you have purchased the subscription, you will receive a
notification email that your subscription has been
processed. This email provides your
subscription id and
subscription code that you will need to activate
your subscription. Below is a sample email.
Dear MyEclipse Subscriber (MyUserID),
Thank you for your recent MyEclipse subscription purchase.
This subscription is valid through 10/06/05 (mm/dd/yy).
Following is your MyEclipse software activation information
required to upgrade trial or expired versions of the MyEclipse
Enterprise Workbench to full feature status.
Subscriber Id: MyUserID
Subscription Code: xxxxxx-aaaaaa-bbbbbb-yyyyyyyyyy
Please enter the activation information into the MyEclipse
"Subscription" preferences. The Subscription preference page
is accessed from the Eclipse menubar by selecting
Window->Preferences->MyEclipse->Subscription. Be sure
to include the entire text of each field listed above.
Please note the following information and services to take
full advantage of your MyEclipse membership:
1. For the latest MyEclipse news and release information
please subscribe to the MyEclipse newsletter (
2. Visit the MyEclipse "Member Services" (
Available services include:
- Print invoice/receipt for your membership payment
- Retrieve a copy of this notification email and access code
- Request a
group membership or simply request additional license
keys for your existing account
3. For technical support, please post your questions to our support forums
Please review the 'Posting Guidelines' so that we will be able
to answer your question more quickly.
Please contact us if you have any questions or require further assistance.
MyEclipse Subscription Services
T (+1) 888-267-4176 X 703
F (+1) 214-853-4284
This email is very important because it contains your
subscription code and links to key portal services for subscribed
users. Once you have received your notification email, you can
install the subscription code into MyEclipse to fully
activate the workbench and suppress any expiry warning
dialogs. To enter the subscription information to the
From the main menu bar select
> Update Subscription... , as shown in Figure 2 below.
Figure 2: Update Subscription
Subscriber ID from the email you received and
paste it into the
Subscriber field in the above form
Subscription Code from the email into the
The subscription details will be displayed in the
area if your information has been successfully entered.
Finish to complete the entry
of the subscription for this workspace.
Viewing Subscription Details
There are two methods for viewing your subscription information.
Update Subscription dialog (see
Figure 2) , or by opening the
page, located at
Window > Preferences
> MyEclipse > Subscription, as shown in Figure 3.
The MyEclipse Subscription preference page
In addition to providing your subscription information, you may
also use the preference page to enter new subscription
information, or to quickly purchase a new subscription or renew
an existing one. Selecting 'Enter Subscription...' will
launch the Update Subscription dialog, as shown in Figure
2. Pressing 'Purchase Subscription...' will open an
external browser and automatically navigate it to the MyEclipse
Payment Options page, as shown in Figure 1.
Figure 3: Subscription
License Usage and Restrictions
The following lists outlines the proper use and restrictions of
your MyEclipse subscription license:
Beginning with MyEclipse 3.8.3, the single user license enables
the user to operate up to 2 instances of MyEclipse
Enterprise Workbench on the same development machine at a time.
All earlier versions of MyEclipse limit its use to 1
instance of MyEclipse Enterprise Workbench on any machine at a
If a user has more than 1 development machine, it is
OK to install the same license into two MyEclipse
installations. However, you may only operate MyEclipse on
1 development machine at any given time subject to the
restrictions of #1.
The single user license is to be used only by the owner of the
subscription. No other users are allowed to use
your subscription key. Low cost group licenses are available
for multi-user environments.
A group key can be used by up to the specified number of users
in a group subscription.
A group key is not a floating user key. The number
of licenses in the group key should match the number of
developers using MyEclipse over an extended period of
time. For example, 20 users can not share a 15
user key. Buyers should plan to buy the number of
licenses to match the number of developers.
I have forgotten my password to the
MyEclipse Portal. How do I retrieve it?
Services, and click on "
Lost your portal password".
Then provide your UserName. Press the "Send" button when
complete. You will receive an email with a system
generated confirmation code. This is not a password.
Now reenter your UserName and the provided confirmation code in
the same form and press the "Send" button. You will be
emailed a new password. You can change your password after
logging in and selection the "My Account" in the top navigation
bar, and selecting the "Account info" link.
I lost my subscription information to enable
MyEclipse Enterprise Workbench. How can I get this information?
Login to the
Select the "
Services" section through the top navigation bar
Select the "
Your Membership Access Key?" link. You should receive a
copy of original email notification with included access key.
Sometimes MyEclipse Enterprise Workbench looses
my subscription information and forces me to reenter it. What
If you install a new Eclipse instance or version, or you add a
new workspace, you will need to re-enter your subscription
MyEclipse > Update Subscription....
Subscriber ID and
Subscription Code in the fields provided as
shown in Section 4.
If you have comments or suggestions regarding
this document please submit them to the