MyEclipse Forums
Post new topic   Reply to topic
View previous topic Printable version Log in to check your private messages View next topic
Author Message
jlaiosa
Post subject: Problem installing software  PostPosted: Aug 18, 2012 - 01:47 AM
Veteran Member
Veteran Member


Joined: Feb 15, 2006
Posts: 4

When attempting to update MyEclipse I get the following error:

An error occurred while collecting items to be installed
session context was profile=com.poweredbypulse.profile-0-rb-2288954-1301515511735, phase=com.genuitec.pulse2.client.common.download.PulseCollect, operand=, action=).
No download repositories are available to fetch artifacts from
java.lang.Exception
 
 View user's profile Send private message  
Reply with quote Back to top
support-swapna
Post subject:   PostPosted: Aug 20, 2012 - 06:53 AM



Joined: Nov 11, 2010
Posts: 2154

jlaiosa,

Sorry that you are seeing this issue.

Can you answer some more questions for us ?

1. Can you please copy paste the Installation Details from MyEclipse > Installation Summary > Installation Details ?

2. Are you behind a firewall or proxy?

3. Can you please tell us what exact software are you trying to install/update ? If you are trying to install a plugin, please let us know how you are trying to install it? Share the details of the update site.

4. Clear the contents of the .log file which is located at <workspace dir>/.metadata/.log. Now replicate the issue and paste the contents of the .log file here for us.

_________________
Swapna
MyEclipse Support
 
 View user's profile Send private message  
Reply with quote Back to top
Display posts from previous:     
Jump to:  
All times are GMT - 6 Hours
Post new topic   Reply to topic
View previous topic Printable version Log in to check your private messages View next topic
Powered by PNphpBB2 © 2003-2004 The PNphpBB Group
Credits