MyEclipse Forums
Post new topic   Reply to topic
View previous topic Printable version Log in to check your private messages View next topic
Author Message
huisma13
Post subject: SupportForum e-mail flagged as spam  PostPosted: Aug 24, 2007 - 07:39 AM



Joined: Nov 30, 2006
Posts: 190

I received a forum e-mail message reporting a reply to a thread I replied in. Our coumpany mailserver flagged it as spam, and I tried to report it as beeing not-spam. This is the (human generated) reply I got:
Quote:
The message is missing the "From:", "To:" and/or "Cc:" headers. Email received only with only "Bcc:" recipients is always suspicious, and it's even more suspicious when the sender doesn't identify himself.

Have your correspondant adjust their automated email program.


Could you please adjust the forum settings so it's recognisable as a real e-mail (preferably with a 'MyEclipse SupportForum]' tag in the topic), and no longer refused by the spam-scanneing community?

TIA
Ton
 
 View user's profile Send private message  
Reply with quote Back to top
support-rkalla
Post subject: RE: SupportForum e-mail flagged as spam  PostPosted: Aug 24, 2007 - 04:50 PM
Registered Member
Registered Member


Joined: Jan 06, 2004
Posts: 23824

Ton,
I'll see what I can do. Thanks for letting us know.

_________________
Riyad
MyEclipse Support
 
 View user's profile Send private message Visit poster's website  
Reply with quote Back to top
huisma13
Post subject: RE: SupportForum e-mail flagged as spam  PostPosted: Aug 24, 2007 - 06:56 PM



Joined: Nov 30, 2006
Posts: 190

I'll check for the replay after this... :D

Thnx,
Ton
 
 View user's profile Send private message  
Reply with quote Back to top
huisma13
Post subject: RE: SupportForum e-mail flagged as spam  PostPosted: Aug 28, 2007 - 03:45 PM



Joined: Nov 30, 2006
Posts: 190

Ah, just received a new notification, but it's still flagged as spam, because the signature hasn't changed yet...

TIA
Ton
 
 View user's profile Send private message  
Reply with quote Back to top
support-rkalla
Post subject: RE: SupportForum e-mail flagged as spam  PostPosted: Aug 28, 2007 - 05:26 PM
Registered Member
Registered Member


Joined: Jan 06, 2004
Posts: 23824

Ton,
Looking into it. I filed the bug in our internal issue tracker but haven't gotten a response back from sys guys. Sorry for delay.

_________________
Riyad
MyEclipse Support
 
 View user's profile Send private message Visit poster's website  
Reply with quote Back to top
Display posts from previous:     
Jump to:  
All times are GMT - 6 Hours
Post new topic   Reply to topic
View previous topic Printable version Log in to check your private messages View next topic
Powered by PNphpBB2 © 2003-2004 The PNphpBB Group
Credits