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vict0r
Post subject:   PostPosted: Oct 16, 2007 - 09:52 PM
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I'll do that.

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Victor Ott
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vict0r
Post subject:   PostPosted: Oct 17, 2007 - 10:07 PM
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Obviously response time is not the only relevant factor. I did look sporadically at your home page and it seemed ok. But half an hour ago it hung again. So I emptied the cache, restarted Firefox, and here it is after 1 minute (61 seconds):

Image

And here after two and a half minutes (152 seconds):
Image

I did not see response time peaks larger than 350-400 ms, but I also didn't do real monitoring, I suppose you have better resources for that:
Image

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vict0r
Post subject:   PostPosted: Oct 17, 2007 - 10:15 PM
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Just a last remark, after saving the root page, to count sizes: _110_ artefacts, total sum 316 KB. You should know how to do this better...

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support-rkalla
Post subject:   PostPosted: Oct 17, 2007 - 10:58 PM
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vict0r, the "hanging" you are seeing when the page takes longer than 15secs to load has to be the server governing the IP connections... are you still using fasterfox *at all*? Does the same thing happen with IE?

I agree that the site and front page are a little graphics-heavy, but there isn't much I can do about that, it is up to marketing/system admin. I can certain share your comments with them though to let them know there might be a performance issue however.

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Riyad
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vict0r
Post subject:   PostPosted: Oct 18, 2007 - 08:34 AM
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No FasterFox anymore. I haven't tested with IE.

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support-rkalla
Post subject:   PostPosted: Oct 18, 2007 - 04:48 PM
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Grrr... I have no idea why it's being so finicky for you. I know the behavior you are talking about (I used to use fasterfox before our admin told me to stop) and it's super-obnoxious.

Does the site *always* act like that, or is it just during certain times? For example, we just made a release, so the download servers are getting hammered... I wonder if that is causing web traffic some stress? (it's on other servers but on the same back-end network)

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jinxed
Post subject: same here  PostPosted: Oct 26, 2007 - 11:40 PM



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Just wanted to let you know that I have the same problem (load times are shorter but still very slow) when accessing myeclipseide.com. All I can figure is that the number of images the browser must download in order to render the page is what's causing the problem. This is a problem for me both at home and at work. I, too, won't give out the URL unless I have to. IMHO, I think it reflects poorly on Genuitec to have a site this slow.
 
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support-rkalla
Post subject: RE: same here  PostPosted: Oct 29, 2007 - 06:23 PM
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jinxed,
We definately don't want to have a slow site for our users. Where are you located? Does a tracert to our servers provide any indication where the slow link in the process is?

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Riyad
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support-rkalla
Post subject: RE: same here  PostPosted: Oct 30, 2007 - 04:56 PM
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Hey guys, how is the site behaving *now*?

We did some profiling on the site and noticed that part of the CMS we are using was sticking "expires=0" in the meta tags, basically invalidating ANY browser caching of the entire site.

We ripped that puppy out and overall I'm seeing a much nicer experience as all the graphics are staying cached.

Wanted to see what you guys thought.

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Riyad
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huisma13
Post subject: RE: same here  PostPosted: Nov 06, 2007 - 10:50 PM



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Hm, I've been watching for the big speedincrease, but at my home connection, it's still 'not so good' although a little better, even though I have a 10 mbit/s adsl connection :-( (Btw, this is from the Netherlands, Europe)
At work, about 10 km from home, with a different provider and a big 20 mbit/s pipe to the i-net, performance has been very good for the last couple of months, before (on the old server?) it was rather bad. I guess it's something to do with the number of hops the connection has to make, but I can't compare, because at work the firewall isn't allowing me to do a proper tracert.

I can live with current speed, even if it's not quick (I tend to compare to microsoft.com) but as others mentioned before, the pictures sometimes are left out of the page, but they reappear later, when I go to the 'show new posts' link, and leave FF alone for a while to retrieve the images. Still a caching problem I guess.

Thanks for the update.
Ton
 
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support-rkalla
Post subject: RE: same here  PostPosted: Nov 08, 2007 - 10:46 PM
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Quote:

I guess it's something to do with the number of hops the connection has to make, but I can't compare, because at work the firewall isn't allowing me to do a proper tracert.

Yes absolutely. Especially from Europe we have seen quick hops that can do better times than here in the states, then other times we'll see 24-stage hops from the UK with multi-second lags in the way. Sometimes the trans-atlantic hop is the problem :(

Ton thanks for letting us know it got a bit better... we are currently trying a different strategy with our new site: http://www.poweredbypulse.com, what is the speed like for that site for you?

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Riyad
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huisma13
Post subject: RE: same here  PostPosted: Nov 08, 2007 - 11:20 PM



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The poweredbypulse site is blazingly fast, not only compared to the main MyEclipseIde site!

[Off-topic]
Only problem with Pulse is I can download the main pulse-setup exe fine, but being behind a proxy and a firewall (even turned that off for a test) I'm unable, even after forwarding ports 1203 and 1204, to connect to the Pulse server. Hope this issue gets another solution, or a better description of how to configure the proxy (can't find it on the forum after several searches)
[/Off-topic]

Thanks for the update
Ton
 
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support-rkalla
Post subject: RE: same here  PostPosted: Nov 09, 2007 - 04:04 AM
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Good deal, then it means we are going in the right direction :D

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Riyad
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bourdgu
Post subject:   PostPosted: Jun 05, 2008 - 02:34 PM



Joined: Jun 05, 2008
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Is there any follow up on this? I am experiencing the same issues here from a corporate network. Takes ~3+ mins to load a page. Our 300.000+ other employees would probably experience the same if they were all interested in MyEclipse.
poweredbypulse web site is much faster and renders properly
 
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support-rkalla
Post subject:   PostPosted: Jun 05, 2008 - 03:39 PM
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bourdgu,
Can you do a tracert for us to www.myeclipseide.com and paste it so we can take a look?

We actually just rolled out a site-wide cache refresh to help performance, anything over 15sec load times should be seen as a network/proxy issue.

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